Legal notice
Legal Notice
Last Updated: September 2, 2026
This Legal Notice provides information about the business operating the mpexgq online store, including company identification, contact information and information relevant to customers purchasing through this website.
1. Website Operator
The mpexgq online store is operated by:
DANFOSS A/S
Store / Trade Name: mpexgq
CVR / Company Registration Number: 20165715
P-number: 1023060376
Country: Denmark
Business Address
DANFOSS A/S
Kometvej 40
6230 Rødekro
Denmark
Contact Information
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
Customers may use these contact details for questions concerning the website, products, orders, shipping, returns, refunds or other customer service matters.
2. Seller Information
The seller identified for purchases made through this online store is:
DANFOSS A/S
Kometvej 40
6230 Rødekro
Denmark
CVR Number: 20165715
P-number: 1023060376
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
The seller information displayed on the website, during checkout and in applicable order documentation should correspond to the business responsible for the customer's purchase.
3. Store Information
Store Name: mpexgq
The store provides customers with product information and access to online purchasing services.
Customers should review the applicable product information, price, shipping conditions and store policies before completing an order.
4. Customer Service
Customers may contact us before or after placing an order.
Customer Service Email: phamvulinh9298@gmail.com
Customer Service Phone: +45 41 86 23 57
Postal Contact Address:
DANFOSS A/S
Kometvej 40
6230 Rødekro
Denmark
Customer service may assist with questions relating to:
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products and product information;
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orders;
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payments;
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shipping;
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tracking;
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delivery;
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cancellations;
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returns;
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refunds;
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damaged or incorrect products; and
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other purchase-related enquiries.
When contacting us about an existing order, please include your order number where available.
5. Product Information
We aim to present material product information clearly so customers can review the relevant details before purchasing.
Depending on the product, the product page may include information concerning:
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product description;
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product features;
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specifications;
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dimensions;
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compatibility;
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included components or accessories;
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available variants;
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price; and
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availability.
Customers should review the relevant product page before completing an order.
If additional information is required before purchase, customers may contact us at:
6. Product Images
Product images are intended to represent the products offered through the online store.
Minor differences in appearance may occur because of screen settings, device settings, lighting, photography, image compression or reasonable manufacturing variations.
Nothing in this section limits applicable statutory rights where a product does not conform to its agreed description or applicable legal requirements.
7. Product Availability
Products offered through the online store are subject to availability.
Availability may change because of inventory levels, customer demand, supplier availability, product discontinuation or inventory corrections.
If an accepted order cannot be fulfilled after payment has been collected, the matter will be handled in accordance with applicable consumer law and the relevant store policies.
8. Prices and Charges
Applicable product prices are displayed on the relevant product pages and during checkout.
Before completing an order, customers should review the applicable:
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product price;
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quantity;
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shipping charges;
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taxes or other mandatory charges collected through the store, where applicable; and
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total order amount.
The final amount payable through the store is displayed during checkout before the purchase is confirmed.
9. Orders
Orders placed through this online store are subject to the applicable Terms of Service and store policies.
After an order is successfully submitted, customers will normally receive an electronic order confirmation.
Orders may be reviewed where reasonably necessary for payment verification, inventory confirmation, delivery-information verification, fraud prevention or correction of obvious errors.
If an order is cancelled after payment has been collected, any applicable refund will be handled according to applicable law and the relevant store policies.
10. Payment
Payment methods currently accepted by the online store are displayed during checkout.
Payment processing may be provided through the e-commerce platform or authorized payment service providers.
Customers should ensure that their billing and payment information is accurate and that they are authorized to use the selected payment method.
The applicable total payable amount is displayed before the purchase is confirmed.
11. Shipping and Delivery
Detailed information concerning shipping and delivery is provided in our Shipping and Delivery Policy.
That policy contains information regarding:
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supported shipping destinations;
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shipping costs;
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estimated order processing times;
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estimated carrier transit times;
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estimated total delivery periods;
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tracking;
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delivery delays; and
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shipment-related issues.
Processing and delivery periods displayed by the store are estimates and may vary depending on the destination, carrier operations, public holidays, weather conditions and other circumstances affecting an individual shipment.
Customers should review the Shipping and Delivery Policy before placing an order.
12. Returns and Refunds
Information concerning returns, cancellations and refunds is provided in our Return and Refund Policy.
The policy explains applicable matters including:
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return periods;
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return eligibility;
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return procedures;
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statutory withdrawal rights where applicable;
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damaged or defective products;
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incorrect products;
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refund procedures; and
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applicable return shipping conditions.
Customers should review the applicable Return and Refund Policy and contact customer service when return instructions are required.
13. Return Instructions
Customers wishing to return a product should contact customer service before sending the item.
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
The appropriate return destination and return instructions may depend on the order and circumstances of the return.
The business contact address is:
DANFOSS A/S
Kometvej 40
6230 Rødekro
Denmark
Customers should use the return destination confirmed for their particular return request rather than assuming that the business contact address is the applicable return destination.
Mandatory statutory return or withdrawal rights remain unaffected.
14. Damaged, Defective or Incorrect Products
If a product received is damaged, defective, incorrect, missing essential components or materially inconsistent with the agreed description, please contact customer service.
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
Please provide your order number and a description of the issue.
Photographs or other relevant information may be requested where reasonably useful for assessing the issue.
Requests for supporting information do not limit applicable statutory consumer rights.
15. Refunds
Eligible refunds are processed according to the applicable Return and Refund Policy and consumer law.
Where appropriate, refunds are generally issued to the original payment method unless another method is agreed or required by applicable law.
After a refund has been initiated, the time required for the funds to appear in the customer's account may depend on the relevant bank, card issuer or payment provider.
For questions concerning an existing refund, please contact:
Please include your order number where available.
16. Statutory Consumer Rights
Nothing in this Legal Notice is intended to exclude, restrict or reduce mandatory consumer rights.
Depending on the customer's location and applicable law, consumers may have statutory rights relating to:
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product conformity;
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defective products;
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delivery;
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cancellation;
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withdrawal;
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returns;
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refunds; and
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complaints.
Where applicable mandatory consumer law provides greater protection than a provision of a store policy, the applicable mandatory consumer protection rule takes precedence.
17. Privacy and Personal Data
Personal information provided through the online store is processed in accordance with our Privacy Policy and applicable data-protection requirements.
Personal information may be processed in connection with activities including:
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order processing;
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payment;
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shipping;
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customer service;
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returns;
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refunds;
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fraud prevention;
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website security; and
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applicable legal obligations.
Customers should review the Privacy Policy for additional information concerning the processing of personal information.
Privacy-related enquiries may be sent to:
18. Cookies
The website may use cookies and similar technologies for purposes including essential website functionality, shopping-cart functionality, checkout, security, customer preferences, analytics and, where applicable, advertising or marketing.
Where legally required, non-essential cookies and similar technologies are subject to applicable consent requirements.
Additional information may be provided in the applicable Cookie Policy or Privacy Policy.
19. Third-Party Services
Third-party service providers may be used to support the operation of the online store.
Such services may include:
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e-commerce infrastructure;
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payment processing;
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shipping and logistics;
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website hosting;
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analytics;
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customer service;
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website security; and
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fraud prevention.
Third-party providers may maintain their own applicable terms and privacy policies.
Use of a third-party service provider does not by itself make that provider the seller of products purchased through this online store.
20. Intellectual Property
Unless otherwise indicated, website materials are owned by, licensed to or otherwise lawfully used by their respective rights holders.
Such materials may include text, product descriptions, photographs, graphics, illustrations, logos, trademarks, videos and website design.
Third-party trademarks and other intellectual property remain the property of their respective rights holders.
Nothing on this website transfers ownership of protected intellectual property to visitors or customers.
21. Website Use
Customers and visitors may use the website for lawful purposes, including browsing available products and making purchases.
Users must not use the website to:
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engage in fraudulent activity;
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unlawfully interfere with website operation;
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bypass security measures;
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introduce malicious software;
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obtain unauthorized access to systems or information; or
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unlawfully infringe intellectual property rights.
Reasonable technical and organizational measures may be used to protect the website, customers and transactions.
22. Accuracy of Website Information
We aim to keep material customer-facing information reasonably current and accurate.
This includes information concerning products, prices, availability, shipping, returns and contact details.
If an error affecting an existing order is identified, the matter will be handled according to the circumstances and applicable law.
Customers who have questions concerning information displayed on the website may contact customer service.
23. Policy Accessibility
Important customer information is made available through the online store so that customers can review applicable conditions before completing a purchase.
Relevant customer-facing pages include:
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Legal Notice;
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Contact Information;
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Terms of Service;
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Privacy Policy;
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Shipping and Delivery Policy; and
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Return and Refund Policy.
Customers should review the policies relevant to their purchase before placing an order.
24. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in this Legal Notice is intended to restrict mandatory consumer rights.
Any limitation of liability applies only to the extent permitted by applicable law.
25. Governing Law
This Legal Notice is governed by applicable Danish law, subject to mandatory consumer protection rules.
Where a consumer residing in another EU or EEA country is entitled to mandatory protections under applicable law, this provision does not remove those protections.
Nothing in this section is intended to limit mandatory jurisdictional rights.
26. Complaints
If you experience a problem concerning an order, product, payment, shipping, delivery, return or refund, please contact:
DANFOSS A/S
Kometvej 40
6230 Rødekro
Denmark
CVR Number: 20165715
P-number: 1023060376
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
Customer complaints will be reviewed according to the circumstances and applicable consumer law.
Consumers may also have access to applicable consumer complaint or dispute-resolution procedures provided under applicable law.
27. Related Store Policies
This Legal Notice should be read together with the other policies applicable to purchases through the online store, including:
Terms of Service
Provides the contractual conditions applicable to purchases and use of the online store.
Privacy Policy
Provides information concerning the processing of personal information.
Shipping and Delivery Policy
Provides shipping destinations, shipping costs, estimated processing and transit times and tracking information.
Return and Refund Policy
Provides information concerning returns, statutory withdrawal rights where applicable, refunds and related procedures.
Where the same material information appears in more than one customer-facing policy, the applicable information should be kept consistent.
28. Changes to This Legal Notice
This Legal Notice may be updated where reasonably necessary to reflect changes in applicable law, company information, contact details, website functionality or store policies.
The current version will be made available through the online store.
Changes to this Legal Notice do not remove mandatory rights arising from purchases already completed.
29. Contact Us
For questions concerning this Legal Notice, the company information displayed on this website, products or an existing order, please contact:
DANFOSS A/S
Store Name: mpexgq
CVR / Company Registration Number: 20165715
P-number: 1023060376
Business Address
Kometvej 40
6230 Rødekro
Denmark
Email: phamvulinh9298@gmail.com
Phone: +45 41 86 23 57
DANFOSS A/S
CVR No. 20165715
P-number 1023060376
Kometvej 40
6230 Rødekro
Denmark
phamvulinh9298@gmail.com
+45 41 86 23 57
Store Name: mpexgq
Last Updated: September 2, 2026